After an auto accident, when all the dust clears and it’s time to deal with insurance
companies, the first thing you want to do is stay in touch with your auto accident attorney
for advice on what to do and say, as well as what not to do and say.
When insurance adjusters call you with questions, knowing how to answer them can make
the difference between getting the fair settlement you deserve or getting bamboozled out
of a claim.
First, remember to keep it professional, and don’t get too friendly. Some insurance
adjusters may be genuinely nice people, but keep in mind that they have a job to do, and it
often involves trying to save their company money. They may try to warm up to you and
get you to reveal some information that they can later use against you. Stay respectful, but
stay closed as well.
Make sure you say ‘no’ to recorded statements when your attorney isn’t present. The
adjuster may insist that this is standard procedure, but it’s your right to respectfully
Another important thing to remember is to be punctual in responding to communication
from the insurance company. However, before you do respond, call your lawyer for advice
or assistance. The best decision is to not make any statements without your attorney
present, but be sure to set things up as quickly as possible.
At some point after initially contacting a lawyer, you should discuss what damages you are
seeking in terms of amount. Your lawyer can help you sort out your definite costs, potential
costs, and other damages so that you have a number in mind when you get into the claim
with the insurance company. Setting a goal amount can also prevent you from mistakenly
agreeing to a settlement that’s lower than what you deserve.
There are many other details involved with the post-accident damage recovery process,
such as taking photos of injuries or auto damage. This is why it’s important to remember to
contact an attorney immediately after an accident to help you through dealing with the
Thank you, and stay safe out there.